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Transactional Intelligence™

From the Field

Practitioners on what TQ makes possible in business, leadership, and life.

"This feels like a genuinely important book because it identifies something most professionals sense but rarely have language for: the hidden structure beneath human exchange itself. HIGH TQ argues that expertise alone is no longer enough—that outcomes are shaped not just by what we know, but by how we navigate the transactions that govern trust, alignment, leadership, partnership, and change. Practical, deeply observed, and unexpectedly humane, it offers a compelling framework for understanding why so many capable people and organizations stall despite talent and effort—and how learning to see the layer beneath the conversation can change what becomes possible."

Paul Lussier Emmy Award-winning Producer & Founder, Yale University Communications with Impact Network · United States

"As somebody who had spent nearly three decades in recruitment and staffing when I first discovered TQ, I thought I understood human behavior. I really didn't. TQ helped me understand the core human drivers, not just work drivers, that opened up a new level of understanding of everyone I worked with. TQ matters because it helps humans in all human situations."

Ross Clennett Staffing Industry · Australia

"Of all the frameworks I've encountered across decades in business consulting and succession planning, TQ is the most complete system I've found for describing how business — and life itself — actually works. Not only does it simplify complexity; it gives you the language and structure to navigate it with clarity and confidence."

John Baigent Business Consulting & Succession Planning · New Zealand

"This book is almost too powerful. It will make you one of the most effective people in any transaction you navigate — which is why you don't read it once. You study it. You return to it yearly. This is the book I keep on my desk and will give to my children."

Jeffrey McIntosh, QPFC Financial Advisor · United States

"TQ gave me a language for understanding why people do what they do, and a practical way to actually influence what happens next. Before that, behaviour I couldn't decode would leave me stuck, whether I was navigating a difficult dynamic or trying to move something important forward. As a practitioner, watching that same shift happen for the leaders I work with is the best part of the job."

Jasmine Platt Coach, Consultant · New Zealand

"Transactional Intelligence is a groundbreaking presentation reminding us that the original meaning of the concept of “transaction” is fundamentally collaborative, not adversarial or manipulative. It makes the case for a profound relationality involving mutual respect — not just for others but for ourselves as well, through a greater understanding of our unique abilities and how to effectively channel them. It reminds us that seeing possibilities in the moment — how they arise and how they become salient and constructive — is the key to advancing and securing desired outcomes in any sphere of endeavor."

Ruth E. Kastner Philosopher of Science, University of Maryland; Author, The Transactional Interpretation of Quantum Mechanics: A Relativistic Treatment · United States

"Having spent 25 years studying and delivering programs based in ontology and communication worldwide, I was surprised by the effectiveness of Transactional Intelligence which has significantly contributed to the growth of my business."

Paul Berry Consulting · Australia

"TQ feels like a masterclass in communication and strategic thinking, designed to help transform mission into meaningful action. From my experience attending one of the sessions, it challenged participants to elevate their competency, sharpen decision-making, and engage more intentionally toward consequential outcomes."

Madam Lara Okunubi Philanthrepreneur · United States

"TQ is not a self help book. It is a framework for recognizing the systems and transactions that shape our lives, weather we consciously acknowledge them or not. The book gives you the tools to transact with intention, making your daily interactions more efficient and helping you reclaim valuable time and energy."

Katie LeClerc Actor · United States

"TQ helped me better understand that business, leadership, and personal progress are ultimately transactional in nature. The framework has influenced how we think about communication, customer experience, team dynamics, and the sequence of actions required to move things forward effectively.

What makes the work valuable is that it's not merely theoretical. It becomes highly observable once applied in real enterprise and human interactions. In our experience, greater transactional awareness improves cooperation, reduces friction, sharpens decision-making, and creates measurably better outcomes for both teams and clients."

Tim Guest Financial Educator & Entrepreneur · Australia

"TQ helped me understand that transactions are not just economic exchanges — they are the structure through which we navigate relationships, health, career, trust, conflict, and possibility itself. The work taught me how to move from reaction and isolation into intentional inquiry, strategic action, and meaningful connection with others. Over time, it transformed not only how I worked, but how I navigated some of the most difficult personal, financial, and health challenges of my life."

Kim Corbett Strategic Sales Executive · United States

"Transactional Intelligence™ is a game-changer. It cuts through friction and helps people move things forward. In the programs I have facilitated, I see people gain real clarity on how they work best and how to bring out the best in others, leading to better decisions and smoother collaboration. For me, it's the missing ingredient that helps individuals and teams get to “yes” faster."

Brian Donovan Executive Coach and Author · Australia